Website Terms of Service

Effective Date: January 18, 2026

Last Updated: January 18, 2026

Welcome to Northbound Tutoring

These Website Terms of Service ("Terms") govern your access to and use of the Northbound Tutoring website at northboundtutoring.com ("Website"), operated by Northbound LLC ("Northbound Tutoring," "we," "us," or "our"), a Maryland limited liability company.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

Note: If you enroll in our paid coaching programs, additional terms specific to those services will apply and are provided separately during enrollment.

Contact Information

Email: hello@northboundtutoring.com

Support: support@northboundtutoring.com

Location: Takoma Park, Maryland

Use of Website

Permitted Use

You may use our Website to:

  • Learn about our math coaching services and programs
  • Access our free diagnostic assessment
  • Read educational content and resources
  • Contact us with inquiries
  • Apply for coaching positions
  • Review program information and enrollment options

Prohibited Use

You may not use our Website to:

  • Violate any applicable laws or regulations
  • Impersonate any person or entity
  • Transmit viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to our systems
  • Scrape, copy, or download content for commercial purposes
  • Interfere with or disrupt the Website's functionality
  • Submit false, misleading, or fraudulent information
  • Harass, abuse, or harm others

Free Diagnostic Assessment

What We Provide

Our free diagnostic assessment is a tool designed to help parents understand their child's current math skill level. When you complete the diagnostic form, we provide:

  • A personalized assessment of your child's math skills
  • Identification of potential skill gaps or areas for improvement
  • Recommendations for next steps
  • Information about our coaching programs

Educational Purposes Only

The diagnostic assessment and results are provided for educational and informational purposes only. They do not constitute:

  • A comprehensive evaluation of your child's abilities
  • A substitute for professional educational assessment
  • A guarantee of program acceptance or specific outcomes
  • Medical, psychological, or special education evaluation

No Obligation

Completing the diagnostic assessment does not obligate you to enroll in any of our programs. Similarly, we reserve the right to determine which students are appropriate fits for our coaching services.

Information You Provide

When completing the diagnostic, you agree to:

  • Provide accurate and truthful information
  • Be the parent or legal guardian of the child being assessed
  • Consent to us contacting you via the email address provided
  • Understand that your information will be used as described in our Privacy Policy

Privacy and Data Collection

Information We Collect

When you use our Website, we may collect:

  • Contact Information: Name, email address, phone number (when you provide it via forms)
  • Diagnostic Information: Student's grade level, math challenges, parent responses to assessment questions
  • Technical Information: IP address, browser type, device information, pages visited, time spent on pages
  • Communication Records: Messages sent through contact forms or email

How We Use Your Information

We use collected information to:

  • Provide personalized diagnostic results
  • Respond to inquiries and provide customer support
  • Send information about our programs and services
  • Improve our Website and user experience
  • Analyze Website traffic and usage patterns
  • Prevent fraud and ensure security
  • Comply with legal obligations

Third-Party Services

We use trusted third-party services to operate our Website and communicate with you, including:

  • Hosting: Vercel (website hosting and deployment)
  • Email Services: Resend (transactional emails and diagnostic results)
  • Forms: Tally (contact and diagnostic forms)
  • Database: Supabase (secure data storage)
  • Analytics: Standard web analytics tools

These providers may have access to your information only to perform services on our behalf and are obligated to protect your data.

Marketing Communications

By providing your email address through our diagnostic assessment or contact forms, you consent to receive:

  • Your personalized diagnostic results
  • Information about our coaching programs
  • Educational resources and tips
  • Updates about our services

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly. Unsubscribing will not affect transactional emails related to any enrolled programs.

Data Retention

We retain your information for as long as necessary to provide you with services and fulfill the purposes outlined in these Terms. You may request deletion of your data at any time by contacting support@northboundtutoring.com.

Cookies and Tracking

Our Website may use cookies and similar technologies to improve functionality and analyze usage. You can control cookies through your browser settings, though some Website features may not function properly if cookies are disabled.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, contact us at support@northboundtutoring.com.

Children's Privacy

Our Website is intended for use by parents and legal guardians. We do not knowingly collect personal information directly from children under 13. If you are completing the diagnostic assessment, you represent that you are the parent or legal guardian of the child being assessed.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Intellectual Property

Our Content

All content on this Website, including text, graphics, logos, images, videos, and software, is owned by Northbound Tutoring or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not:

  • Copy, modify, or distribute Website content without permission
  • Use content for commercial purposes
  • Remove copyright or proprietary notices
  • Reverse engineer or decompile any Website technology
  • Create derivative works based on our content

Trademarks

"Northbound Tutoring," "Vector Core," and related logos are trademarks of Northbound LLC. You may not use these marks without our prior written permission.

Copyright Complaints

If you believe content on our Website infringes your intellectual property rights, please email legal@northboundtutoring.com with the subject line "Copyright Complaint" and include:

  • Your contact information
  • Description of the copyrighted work
  • Location of the allegedly infringing content on our Website
  • A statement that you have a good faith belief the use is unauthorized
  • A statement of accuracy under penalty of perjury
  • Your physical or electronic signature

Third-Party Links and Services

Our Website may contain links to third-party websites, services, or resources (such as Google Forms, Stripe payment pages, or social media platforms). We do not control and are not responsible for the content, privacy policies, or practices of any third-party sites.

When you click on third-party links or submit information through third-party forms, you do so at your own risk. We encourage you to review the terms and privacy policies of any third-party services you use.

Disclaimers and Limitations of Liability

Website "As Is"

Our Website and all content are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

No Guarantee of Accuracy

While we strive to provide accurate and current information, we make no guarantees about the completeness, reliability, or accuracy of Website content, including diagnostic results, educational resources, or program descriptions.

Educational Information Only

Content on our Website, including blog posts, resources, and diagnostic results, is for educational and informational purposes only. It does not constitute professional educational advice, psychological evaluation, or special education assessment.

Technical Issues

We do not guarantee that our Website will be uninterrupted, error-free, or free from viruses or other harmful components. We are not responsible for any damage to your computer, mobile device, or data resulting from Website use.

Limitation of Liability

To the fullest extent permitted by law, Northbound Tutoring, its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website, even if we have been advised of the possibility of such damages.

Our total liability for any claim related to the Website shall not exceed $100.

Indemnification

You agree to indemnify, defend, and hold harmless Northbound Tutoring, its owners, employees, and affiliates from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Website
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any information you submit through the Website

Governing Law and Disputes

These Terms are governed by the laws of the State of Maryland, without regard to conflict of law principles.

Any dispute arising from these Terms or your use of the Website shall be resolved in the state or federal courts located in Montgomery County, Maryland, and you consent to the exclusive jurisdiction of such courts.

Before pursuing formal legal action, we encourage you to contact us at support@northboundtutoring.com to attempt to resolve the matter informally.

Changes to These Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page and may post a notice on our Website.

Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms. If you do not agree to the changes, you should stop using the Website.

For significant changes, we may provide additional notice (such as email notification to users who have provided contact information).

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms constitute the entire agreement between you and Northbound Tutoring regarding use of the Website and supersede all prior agreements and understandings.

These Terms do not modify or supersede any separate agreements you may have with us for coaching services (such as Vector Core program enrollment terms).

Questions About These Terms?

If you have questions or concerns about these Website Terms of Service, please contact us:

We're here to help and look forward to supporting your family's math journey.

By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Website Terms of Service.