Privacy Policy

Northbound LLC, operating as Northbound Tutoring ("Northbound," "we," or "our"), is committed to protecting the privacy of families and students. This policy describes how we collect, use, and protect information through our website at northboundtutoring.com and our coaching services.

We take particular care when services involve minor children and comply with all applicable privacy regulations.

Information We Collect

How We Use Information

We use collected information to deliver and improve our services:

• •Provide personalized coaching and diagnostic assessments
• •Track student progress and communicate updates
• •Process enrollment and secure payments
• •Improve website functionality and user experience
• •Maintain security and comply with legal obligations

Service Providers

We work with trusted third-party providers who access only the information necessary to deliver specific services:

Information Sharing

We do not sell, rent, or share personal information for marketing purposes.

We share information only when:

• •Required by service providers to deliver our services
• •Compelled by law, court order, or legal process
• •Necessary to protect rights, safety, or property
• •You provide explicit consent

Children's Privacy

Our services require parental or guardian consent for students under 18. We do not knowingly collect information from children without verified parental consent.

Parents and guardians may review, modify, or request deletion of their child's information at any time by contacting us.

Data Retention

We retain information only as long as necessary to provide services:

• •Active accounts: Data retained while services are active
• •Closed accounts: Personal data deleted within 30 days
• •Legal requirements: Certain records retained as required by law
• •Anonymous data: May be retained indefinitely for analytics

Security

We implement industry-standard security measures including encryption, secure authentication, and restricted access controls. While we maintain rigorous protections, no internet transmission is completely secure.

Your Rights

You have the right to:

• •Access your personal information
• •Request correction of inaccurate data
• •Request deletion of your information
• •Opt out of marketing communications
• •Receive data in a portable format

Contact support@northboundtutoring.com to exercise these rights. We respond within 30 days.

California Privacy Rights

California residents have additional rights under CCPA, including the right to know what information we collect and request deletion. We do not sell personal information. Contact us to exercise these rights.

International Users

Our services operate from the United States. Information may be transferred to and processed in the United States. By using our services, you consent to this transfer and agree that U.S. law governs data collection and use.

Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or website notice at least 14 days prior to taking effect. Continued use constitutes acceptance of the updated policy.